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Frequently Asked Questions

How soon will my order ship?   Can you ship same day? Typically all orders ship next business day. We offer USPS and UPS shipping options for your convenience.   We now offer rush shipping for an additional $2.99. If you place your order by 8 AM MST and select rush shipping it will ship the same day.   Is the shipment insured?   How will the product arrive? Is it shipped discreetly? All shipments are insured except for First Class Mail.   Yes, your privacy is very important to us. Your package will arrive in an unmarked plain box or padded packaging. Our logo will not be visible on the package. The sender name will read YourHCG.com.   What methods of payment do you accept?   Is it safe to order online through YourHCG.com? We accept Visa, Mastercard, American Express, and Discover.   We take your security very seriously. All orders are placed on our secure server using 128-bit encryption methods. Additionally, YourHCG.com is scanned daily to ensure your security.